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Atlantic Dental Associates LLC

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Atlantic Dental Associates LLC
Atlantic Dental Associates LLC
(30 Reviews)
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1050 USRoute 1 York, ME 03909
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Consumer Feedback

(30 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Was the waiting area spacious?
Yes
Was this dentist's staff friendly?
Yes
by Anonymous xxx.xxx.57.76
January 14, 2014
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.174.172
November 10, 2013
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
by Anonymous xxx.xxx.107.2
October 22, 2013
I am taking the time out of my busy day to type this review, b/c I feel it is extremely important that future customers are warned about the office manager, Marie, who works for Dr Spero @ Atlantic Dental.
The behavior that she displayed, the condesending attitutude, and lacking of professionalism and class, still flabbergast and floors me. The fact that she could run a office on such classless and ignorant behavior is beyond me. Dr Spero just lost three customers today. All b/c of his office manager acting like she is somehow better and that she has some type of right or authority to speak to anyone the way she deems fit. Three times I had to ask her to identify herself, I wanted to know who I was speaking to. A reasonable request. She talked over me chronically w/out giving me a chance to ask one question abt our account. She threaten myself and my child w/ legal action. When all I wanted was an itemized bill. She hung up on me three times, when I called back to request copies of records for myself and other child. When I ask her what it does for her to repeatedly talk over me w/out given me the chance to ask one question, she told me,"I'm the office manager." I have never come across someone so classless and lacking in professionalism in my life and I hope I never do again. There's a lot more to the story, but be warned if you go there for dental work, plan on being treated like second class citizens, if God forbide you owe a little money on a bill. She is also quite a tackless liar. I hope you'll take yourself and your family dental needs to a more professional establishment, don't make the mistake that I made. Dr Spero should be ashamed of himself having a employee like that in the mist of his practice.
by dissatisfied customer xxx.xxx.76.42
September 09, 2013
Did this dentist provide helpful oral health techniques you could practice at home?
Not really, I was given a couple tips but not very many
Does this dentist use current and safe equipment?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.16.119
July 19, 2013
Did this provider rush your appointment?
No
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was this provider's staff friendly?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.107.2
July 01, 2013
All the canned questions in this survey do not get at a key question: are you satisfied with the care this doctor has given you, in terms of the results. My answer would be not really - due to a choice made by the doctor without alerting me to my options.
by Anonymous xxx.xxx.109.237
June 08, 2013
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did you leave the office feeling satisfied with your visit?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.246.37
March 24, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Charles Mead xxx.xxx.141.242
February 14, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Does this provider promptly return your phone calls?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by john gardiner xxx.xxx.167.192
September 29, 2012
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Map and Directions
1050 USRoute 1, York, ME 03909