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Atlantic Dental Associates LLC

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Atlantic Dental Associates LLC
Atlantic Dental Associates LLC
(30 Reviews)
> Get Phone Number & Directions
1050 USRoute 1 York, ME 03909
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Consumer Feedback

(30 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
All of the staff are friendly and helpful with ONE EXCEPTION. The woman who handles patient accounts is very rude and condesending. I called to make a payment arrangement for an outstanding bill. Instead of trying to work with me the woman began to berate me as if I was a naughty child. All I wanted to do was pay my bill. She treated me as if I was trying to get out of something I am responsible for. Instead of making a payment arrangement with me she accused me of being verbally abusive and hung up on me twice. I am extremely dissapointed in how I was treated by the billing person. Apparently she felt that by treating me poorly she would get me to pay the bill.
by upset patient
November 03, 2011
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are thoughtful, sweet and respectful. I have been a patient since 1994. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. My hygienist is gentle and careful and always has a smile. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.
by lmb
October 20, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
October 04, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
September 01, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
August 16, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did you leave the office feeling satisfied with your visit?
Yes
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
by Anonymous
July 29, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
July 22, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
by Anonymous
July 15, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Was the chair you sat in during your dental procedure comfortable?
Definitely! It was one of the best dental chairs I've ever been in!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
April 18, 2011
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
by Anonymous
February 27, 2011
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Map and Directions
1050 USRoute 1, York, ME 03909