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Karen Mass, MD

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Gynecologists & Obstetricians (OBGYN)

Northwestern Medical Group

Lake Forest, IL

Northwestern Medical Group โ€“ Maternal Fetal Medicine

Lake Forest, IL

Northwestern Medical Group โ€“ Maternal Fetal Medicine

Lake Forest, IL

Northwestern Medical Group โ€“ Maternal Fetal Medicine

Lake Forest, IL
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Karen Mass, MD
Women's Specialty Care
(44 Reviews)
> Get Phone Number & Directions
840 S Waukegan Rd. Suite 208 Lake Forest, IL 60045
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Consumer Feedback

(44 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I have never felt more uncared for than at this office. They make you feel like a number. They gave me an incorrect diagnosis and once I called them out on it, they were very quick to push it under the rug and NOT to acknowledge their mistake or even apologize. do not take any young woman here for her first visit. I was traumatized by going here.
by That Girl xxx.xxx.62.225
August 10, 2016
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Definitely
Was the provider's staff welcoming to you?
Yes
How would you compare this provider to others in his/her field that you have visited?
The best
Did the waiting room smell clean?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous xxx.xxx.7.171
May 05, 2014
Does the OBGYN's staff maintain a professional appearance?
Absolutely
Did this OBGYN fully explain your treatment's risks and benefits?
Yes
Did this OBGYN have informative literature to read in the waiting room?
Yes
Can this OBGYN or their colleague on call be reached day or night?
Yes
Would you refer this OBGYN to another woman friend or family member?
Definitely
by Anonymous xxx.xxx.148.89
February 20, 2014
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Were you able to relax during your appointment?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.248.40
December 29, 2013
Would you recommend this OBGYN to others?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this OBGYN use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous xxx.xxx.154.10
December 24, 2013
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Were you able to relax during your appointment?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Chris C. xxx.xxx.8.196
December 04, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by patient xxx.xxx.176.9
September 13, 2013
I have been seeing Dr.Karen Mass less than a year.She is warm, wonderful and extreamely knowledgeable.Before seeing Dr.Mass we have been normally trying to have baby and there were no signs that longed for baby.We decided to see Ob-gyn and were quick in deciding and making an appointment with Dr.Mass.She spends her valuable time addressing all the questions and concerns.We definitely walk out with confidence and without questions from the examining room.She is very detailed in her treatment and I would call her a perfectionist.I am so thankful to Doctor as I am 6 weeks pregnant now.
by Lax xxx.xxx.0.104
July 23, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.82.197
May 08, 2013
Does this provider remember you by name?
No, I always have to remind them
Did this provider prominently display their diplomas or business license?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.88.89
April 15, 2013
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Map and Directions
840 S Waukegan Rd. Suite 208, Lake Forest, IL 60045