Karen Mass, MD

Karen Mass, MD
Women's Specialty Care 840 S Waukegan Rd. Suite 208 Lake Forest, IL 60045
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Consumer Feedback

(44 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Was this provider's staff friendly?
Yes, they went above and beyond
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this OBGYN knock before entering the exam room?
Yes
by Anonymous
February 15, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Are you going to visit this provider again?
Without a doubt!
Did this provider have reasonable prices?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
February 09, 2012
Was this provider friendly?
Very! The most welcoming office I've visited!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Are you going to visit this provider again?
Without a doubt!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
January 30, 2012
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this OBGYN promptly notify you about any test results?
Yes, they were the fastest I've seen and very polite
Are you going to visit this provider again?
Without a doubt!
by Anonymous
January 28, 2012
They seemed really knowledgeable and were able to answer all my questions in-depth. I understood all my options fully and they really took the time to make sure my questions were answered. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance.
by Denise N
January 27, 2012
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment. I wasn't pressured at all to use any particular medications or birth controls. They answered all my questions and gave me their honest opinion on what would work for me and what wouldn't.
by Patricia Pedersen
January 13, 2012
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
January 09, 2012
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
January 02, 2012
I VISITED THIS DOCTOR ON A RECOMMENDATION FROM A COWORKER. I WAS VERY IMPRESSED WITH THE INTAKE PROCESS AND THE TIME THE STAFF AND DOCTOR SPENT WITH ME GOING OVER MY HISTORY. DR MASS WAS VERY THOROUGH AND ANSWERED ALL OF MY QUESTIONS AND CONCERNS BEFORE I EVEN ASKED. I WOULD DEFINATELY RECOMMEND DR MASS AND NOW CONSIDER HER MY NEW GYN.
by Lori W
December 13, 2011
Are you going to visit this provider again?
Sure
Does this provider promptly return your phone calls?
Yes
Did this OBGYN pressure you to use certain birth controls or medications?
No
Was it easy to make an appointment with this provider?
Yes
by Anonymous
December 13, 2011
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