Karen Mass, MD

Karen Mass, MD
Women's Specialty Care 840 S Waukegan Rd. Suite 208 Lake Forest, IL 60045
Add a Review

Consumer Feedback

(44 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this OBGYN knock before entering the exam room?
Yes, and waited for me to answer before coming in
by BLU xxx.xxx.114.157
January 25, 2013
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous xxx.xxx.195.253
December 17, 2012
Did this OBGYN thoroughly review your medical history before examining you?
Yes, they were extremely thorough
Did this OBGYN treat you with respect?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.91.198
November 27, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider seem irritated to be working with you?
No, they were polite
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Lauren Kaplan xxx.xxx.180.150
November 10, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.61.59
October 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.232.10
August 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.230.231
July 18, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is very friendly and professional. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was easy enough to find. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. I have already recommend her to another friend. She is an amazing Doctor and I have total confidence in her. That is very important to me.
by Diane Zeivel xxx.xxx.73.117
June 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.255.9
May 02, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.103.238
April 09, 2012
Add a Review