Completely unsatisfied with the way you do business!! I placed an order on 3/7/16 and never received my order. I contacted you again on 3/31/16 to find out why I had not received my order, only to learn you no longer accept Medicare. I received no notice that you no longer accept Medicare, via mail, email etc. It would have been nice to receive such a notice so that I could contact another company ahead of time. Now I am low on supplies and have to find someone who can ship my supplies before I run out of supplies. I WOULD NOT ever recommend this company to anyone!!!!
Order CPAP Supplies (Mask, filters and hose) in Dec everything item I order was wrong upon receiving my order. Order CPAP Supplies (Mask, filters and hose) in Dec everything item I order was wrong upon receiving my order. For 2 months I have been calling to receive my proper CPAP supplies and keep being told different stories. The customer service with this company is ZERO! They billed my insurance company for supplies and I am not able to receive new correct supplies for another month now. This company does insurance fraud with the bat and switch.
this charityszabo I moved and went you to no that this is the address 1514 Eckart ft wayne ind I done live at this address rudisll blvd I live at Eckart ft wayne ind 46806 I went you send thing to this address not Rudisill blvd ok I was send you mess to till that I moved ok so send to my her is my password dusti1818 to my email ok
Yes! They are terrible, many c/s reps gave different reasons for a product I was inquiring about...even not returning calls after many messages left. Today, a supv.(Vivian) lied to me about info supplied to my doctor on 12/23/14. When asked for proof of confirmation she received, she said she won't send me it....then proceeded to cancel a "pending order as she needed medical records"...after almost three months of excuses. This she did after failure to provide info on product (one) that they said they only carry.
Absolutely the worst people I have ever dealt with on the phone. I got three different stories from three different reps. One excuse was that the computers were down for a few days. That doesn't explain why I have received no supplies since February. No one seems to care and one rep was quite snippy with me. Will change suppliers as soon as able. Too many suppliers to put up with such shoddy service. As far as their "highly trained phone representatives", NOT! A few third graders could do as well. I'd give half a star if I could...they can answer the phone; it's just downhill after that!
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