New management worst care, doesn't make sense....More rushes poor care, I never seen so many Mercedes Benz with no care how is this possible in America??? This place needs to be inspected by a person with a truly inspector license or Donald qualifications.....
My Husband was here for a few weeks and it was terrible. I had to change sheets, get blankets and do everything because the staff wouldn't. My husband fell because they didn't check on him and they knew he had a stroke and he had to be checked frequently. He was not allowed to drink had a feeding tube in and they would leave drinks in his room that he could access. I told the director and staff and it continued. The place was very dirty and they would not clean when I told them too. I felt that the staff brushed us aside and were not caring., only 1 or 2 nurses was helpful. Also I would call there and they would not answer the phone no matter what time it was. We finally got my husband moved and we did the rehab called there and they wouldn't answer the phone. It was the worst experience.
To everyone: We wish to express to everyone the thanks to Avante at Boca Raton to everyone at Boca Not only for the care that you provided but for actually caring about us. We appreciate all you did and just had to tell you. And to all the aides who came in in the middle of the night always ready to help - thank you We wish all good health and happiness so you can continue your wonderful work.
I had a very pleasant experience at Avante at Boca, I have no idea what the reviewers below issue was but anything I needed the staff provided. I didn't like my mattress and they brought me three other options to try. The therapy staff was excellent, I was walking 26 feet and by the time I left I was walking 385 feet on my own with no assistance. I thank god for the staff their - they were accommodating to my needs and just wonderful to realize I had a selective surgery and they were supportive at all times.
Thank God my Aunt finally got out of there after 2 weeks of hell. We could get nothing done for her from the worn out bed mattress with a hole on the middle. She had broken bones in her back and cried all night with the condition of the bed. Ate the same food for all but her last day for lunch and dinner. This place should be closed down. The only thin I can say is the receptionist answering the phone Bianca tried very hard to get things taken care of like no TV and no phone to no avail. Please don't ever go there.
I was very impressed with this facility. Not only was the therapy staff wonderful. They personally worked with me to rehab me home as quickly as possible. I had a beautiful private room in the courtyard. Therapy worked with me everyday and I was able to return home with services at ease. I would strongly recommend this facility.
The Worst Place in PALM BEACH! Please do not take your loved one there IT IS A NOT GOOD. I can not believe this place is in operations! The staff is RUDE and the CNA are the worst ever. I have seen stray dogs take better care of!! The one start is because the site made be chose at least 1 star
Beautiful facility but staff is unavailable. Try calling and asking for patient's room. They do not know and will talk over you to ask another person if they know if the person is there.....then without any polite attitude says, we don't know and hangs up on you. This happened three times... two different patients staying there. Where is a doctor when you need one? Not to be found. In fact, an aide says she never saw a doctor there! Nice!
Wellness.com does not provide medical advice, diagnosis or treatment nor do we verify or endorse any specific business or professional
listed on the site. Wellness.com does not verify the accuracy or efficacy of user generated content, reviews, ratings or any published