Gregory Leach, MD,MBA

Gregory Leach, MD,MBA
Advance Medical of Naples - Family Practice & Urgent Care 720 Goodlette-Frank Rd, N Naples, FL 34102
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider listen to your input and concerns?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider late to your appointments?
No, they were on time
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous xxx.xxx.231.84
January 02, 2014
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider prominently display their diplomas or business license?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.1.31
February 21, 2013
From the moment I walk in to the office, I felt like I was the center of the experience instead of an inconvenience. My appointment was after work - at 6:30pm. At 6:35 a nurse took me to an area where they took my vitals and medical history and then put me in a room with a window, and some really nice books and magazines to look at, but I didn't even have time to settle in. The doctor came in to see me, ordered some lab work - which they did right there, and then came back to in to go over the results. I was there for an hour and a half, but all the while they were doing something. And when I checked out, I found out I could get my prescription right there - so I did not even have to go to CVS!
by Tom xxx.xxx.246.217
May 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.250.50
March 27, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this provider late to your appointments?
No, they were on time
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
December 09, 2011
They made the extra effort to make sure every question and concern I had was addressed. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here.
by Jim
November 30, 2011
Would you recommend this family doctor to others?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
July 25, 2011
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
June 06, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
June 04, 2011
Are you going to visit this provider again?
Without a doubt!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider answer all of your questions?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
March 08, 2011
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