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Juan Lama, MD

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Juan Lama, MD
Southern Crescent Pediatrics
(46 Reviews)
> Get Phone Number & Directions
150 Medical Blvd Ste B Stockbridge, GA 30281
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Consumer Feedback

(46 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this doctor's staff friendly?
Yes
Would you recommend this doctor to others?
Yes
Was this provider thorough in discussing the risks and benefits of your treatment options?
Definitely
by Rosie xxx.xxx.20.183
July 10, 2014
Do you think that the provider's staff are well trained?
Yes
Were the waiting room chairs comfortable at this pediatrician's office?
They were average
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Yes, they informed me about child safety and nutrition
Would you recommend this pediatrician to others?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.6.250
March 01, 2014
Were the waiting room chairs comfortable at this pediatrician's office?
They were average
Does this pediatrician use current and safe equipment?
No; the equipment needs to be updated
Was this provider helpful about using your insurance coverage?
Yes
Did this pediatrician allow you to be with your child at all times?
Absolutely. They make sure I am always able to be with my child at all times
Does this provider maintain a professional appearance?
Somewhat
by Anonymous xxx.xxx.22.26
February 25, 2014
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.56.223
February 06, 2014
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
If you didn't want certain vaccines for your child, did the pediatrician respect your decision?
Yes, they respected my decision
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider have reasonable prices?
Absolutely!
by Anonymous xxx.xxx.1.247
January 23, 2014
Very disappointed. We received an appointment for my sick son for 3:00, we were finally taken to our room about 4:25. I went to the restroom and it was filthy. The walls had snot and poop smears on the walls. The toilet was nasty and the floors were filthy as well. There were many holes in the walls too. It reminded me of a non maintained house, it didn't even feel like a professional doctors office bathroom. The terrible paint job on the walls has to be at least 5 years old. The room where my son was taken to was atrocious as well. The floors were nasty. Every crack and corner was filthy. Looks like the spot clean the floors. I don't think they get any professional cleaning. The bed/ check up table leg had some red stuff that had leaked down and dried. It looked like blood. My sons hand got scratched by the chair that had a big hole in it and the vinyl scratched his hand. There were big gashes taken out of the drywall behind the chairs and it just looks terrible. The door and handle were filthy as well. They had grime and sludge on them. Once again looks like it hadn't been cleaned in months. The personality of the staff (nurses and assistants) was also bad. They just walked around like they didn't want to be there. The doctor was good, fast and efficient. They need a cleaning service and a renovation bad. We are currently looking for a new doctor for our son. The room was 7.
by Brian Deiters xxx.xxx.212.36
November 29, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
by Anonymous xxx.xxx.4.210
November 19, 2013
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does the pediatrician over-treat your child for simple ailments?
Not at all! They give my child exactly what he/she needs
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.5.96
June 13, 2013
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider answer all of your questions?
Some were answered
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by carrie xxx.xxx.128.76
January 29, 2013
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous xxx.xxx.12.163
December 06, 2012
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Map and Directions
150 Medical Blvd Ste B, Stockbridge, GA 30281