Juan Lama, MD

Juan Lama, MD
Southern Crescent Pediatrics 150 Medical Blvd Ste B Stockbridge, GA 30281
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Consumer Feedback

(46 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
I would absolutely recommend them to my friends looking for a good pediatrician. They were fantastic with my kids. I couldn't believe how encouraging and supportive they were. They never ridiculed or dismissed my opinions on parenting issues, and were always so considerate. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by ashley
October 20, 2011
I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. I love that whenever my child is sick, they get them in right away. I never have to worry that my child will have to suffer while waiting for an appointment. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.
by Me
September 02, 2011
Are you going to visit this provider again?
If I need to, I'll return
Was this pediatrician able to answer all your questions about immunizations?
Yes, they answered my questions
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
by Anonymous
August 02, 2011
Was this pediatrician friendly?
Polite Enough
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Was this provider's office too loud?
No, it wasn't too loud
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous
July 30, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Is this pediatrician patient with first-time mothers?
Definitely! They are happy to answer every first-time mother's question, no matter how basic
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
July 28, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous
July 23, 2011
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider rush your appointment?
No
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
July 13, 2011
Was the waiting area spacious?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Yes, they informed me about child safety and nutrition
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
July 04, 2011
I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. They have a very good professional reputation. I know that I'm under the care of an expert. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care.
by Magne
June 27, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was the waiting area spacious?
Yes
Did this provider answer all of your questions?
Yes
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous
June 27, 2011
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