Mack Rachal, MD

Mack Rachal, MD
Midtown Medical Assoc 550 Peachtree St NE Ste 1230 Atlanta, GA 30308
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Consumer Feedback

(46 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Were you able to relax during your appointment?
Not really, I was a little uneasy
Does this provider have helpful information available online?
No, just a basic listings page
They made the extra effort to make sure every question and concern I had was addressed. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. Their staff is very friendly and professional. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on.
Does this provider have helpful information available online?
No, just a basic listings page
Did they follow up with you after your appointment?
Yes.
Does this provider treat their staff well?
Yes, they treat their staff with respect
Are you going to visit this provider again?
Sure
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider have bad breath?
No I've never had any complaints
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was the waiting area spacious?
No, but I can always find a seat
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
They never left me for an extended period of time and I never felt ignored. Getting an appointment at this office wasn't too difficult. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They gave me sufficient information to make a decision about my treatment plan. I was confident that they were using the latest treatment methods.
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