Mack Rachal, MD

Mack Rachal, MD
Midtown Medical Assoc 550 Peachtree St NE Ste 1230 Atlanta, GA 30308
Add a Review

Consumer Feedback

(46 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's office too cold?
No, it was fine
Did this provider rush your appointment?
Not too much, but somewhat
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider promptly return your phone calls?
Yes
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
Was this dermatologist friendly?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider have reasonable prices?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Was it easy to find parking at this provider's office?
No, I had to pay for parking!
Did you experience unnecessary pain during your visit?
No
Was this provider's staff friendly?
Yes
Was this provider friendly?
Very! The most welcoming office I've visited!
Was this provider's office easy to locate?
Fairly Easy
Was the waiting area spacious?
No, but I can always find a seat
Does this provider have helpful information available online?
Yes
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. I refer friends needing dermatology services here. Dr. Rachal is thorough and comfortable to work with. The location at Emory Midtown is convenient and safe.
Add a Review