Mack Rachal, MD

Mack Rachal, MD
Midtown Medical Assoc 550 Peachtree St NE Ste 1230 Atlanta, GA 30308
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Consumer Feedback

(46 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider offer any coupons, discounts or promotions?
Yes
Did this provider answer all of your questions?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider seem up-to-date with the current advancements in their field?
Yes
I will definitely refer my friends and family here. They were great and I think more people should know about them. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to.
Their prices were very fair. The level of care you get for the price is appropriate. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have.
Did this provider prominently display their diplomas or business license?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was it easy to find parking at this provider's office?
No, I had to pay for parking!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Were you able to relax during your appointment?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this dermatologist friendly?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider rush your appointment?
No
They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. He was very personable and caring. He spent a lot of time with me explaining everything.
They always made sure that I wasn't in any pain. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. I would only recommend them to someone if I had to. They weren't great, but not awful either. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have.
Was this provider's office easy to locate?
Fairly Easy
Did this provider listen to your input and concerns?
Yes
Did this provider answer all of your questions?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider have reasonable prices?
They were decent, but not very affordable
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