Mack Rachal, MD

Mack Rachal, MD
Midtown Medical Assoc 550 Peachtree St NE Ste 1230 Atlanta, GA 30308
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Consumer Feedback

(46 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider promptly return your phone calls?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is very friendly and professional. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. DR RACHAL DIAGNOSED A PROBLEM MISSED BY SEVERAL DOCTORS AT EMORY AND PROVIDED MEDICATION THAT MINIMIZE THE PROBLEM WITHIN A DAY .
The office was very easy to locate. I didn't have any trouble finding it at all.
They paid close attention to me and all of my questions were answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. The office was easy enough to find.
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
Did this provider rush your appointment?
No
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