Dr. Mackoul is a wondeful doctor who assisted me with dealing with an issue which I had failed to address for many years (was very nervous and scared). During my first appointment with him, he clearly explained the process and provided different options (before my visit i thought that i had only one option). The time he spent with me, answering my questions and addressing my concerns made me confident that i had identified the right doctor. The pre op and post op instructions were very clear and the coordinators were always available to answer any questions. The atmosphere in the surgery facility was very good, not too crowded, and the nurses were professional and nice. This helped to calm my nerves more. My surgery was at 7:30a and I was told that I will be ready to go home at 12:30p. I was awake at 10:30a and was told that it was time to go home. I was so amazed as to how fast this happened. The expectations after surgery were very clear which helped me a lot through the recovery process. I didn't have any complications and I was able to get back to the basic normal routines in less than a week (of course taking it easy). It is 2.5 months now and I am doing great. I would recommend Dr. Mackoul to anyone out there who has issues related to uterine fibroids. Mine were very big and he was able to take everything out with only 2 tiny incisions! Thanks Dr. Mackoul for all the great care, I am now fibroids free - What a relief!
Dr. MacKoul and his team were very informative and thoughtful. I received a lot of help and information, both before and after surgery. I am very pleased with the results and extremely thankful for Dr. MacKoul’s expertise!
They seemed really knowledgeable and were able to answer all my questions in-depth. I understood all my options fully and they really took the time to make sure my questions were thoroughly answered. The paper on this OBGYN's exam table was clearly fresh and brand new. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. Whether I had a billing question an appointment question or a procedure prep question, the staff answered everything completely. They were clearly well trained and were very willing to take the time to help me. The temperature in the OBGYN's exam room was pleasant enough that I was comfortable with just the cover up they gave me for the exam.
Beyond all of the above…the number one reason to see Dr. Mackoul and his team is their unending care and concern for the patient's well being. I cannot overstate the compassion and genuine warmth given to me during a scary out of control (any surgery is out of your control) experience.
I was thrilled with the ease of getting an appointment and to have office hours on Saturday is a definite plus. Dr. MacKoul was prompt, courteous and sensitive as well as professional. I did not feel like a number on their charts but rather as a patient. Something that does not always happen in a doctor office. Thank you!
Excellent from the beginning to the end. The staff worked with my needs professionally. Everything was precise and on point from day one to end. Everything went smoothly from the time I made my appointment until I finalized my last appointment.
Someone was with me the whole time. All questions were answered. I was told what was going to happen each step of the way. Everyone cared about the patient (me). The facility – I absolutely loved it! It was quiet, it was clean & safe.
Dr. Mackoul was able to perform a complete hysterectomy with no complications from the severe endometriosis. Dr. MacKoul explained the procedure & took plenty of time to answer questions. Was called & checked on twice by nurses, very caring. I was fully informed about both the positive and negative outcomes and the risks of procedures. I felt much better after a few days. I wish I had done this sooner. Dr. Mackoul and his staff are the best.
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