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Pamela A Thompson, DO

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Pamela A Thompson, DO
(22 Reviews)
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4221 CHARLAR DR HOLT, MI 48842
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Consumer Feedback

(22 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
Tricia at the front desk is very rude and says that Dr. Thompson is too busy to help sign off on patient paperwork, even though the hold message is all about how they "care about your wellbeing" and "we're here for you" and "thank you for trusting us with your healthcare". You have a 50/50 chance of being treated well when you call the front desk. Nurse Practitioner Mary Jacobs is very friendly and kind, an awesome listener, genuinely cares about your wellbeing, is professional and great at diagnosis. It is too bad that the other staff are so rude.
by Amanda xxx.xxx.195.10
October 03, 2017
I see Mary Jacobs her NP. She is fabulous. Always on time, explains to me the blood work and what it means. She takes time with me. I always feel that she has listened and cares.
by Sarah xxx.xxx.218.87
April 08, 2017
Dr Thompson I only met once because I usually see Mary Jacobs the nurse practitioner. Dr Thompson was kind, I didn't have to wait and she even had the office call me the following week to check on me. Mary my NP there is fabulous! She takes time to explain to me what is going on with my health. She makes me feel very comfortable she has helped me take better control of my health. I have seen her interact with other patients and you can tell she actually knows who they are and CARES about them.
by Karen xxx.xxx.14.79
February 04, 2017
Excellent care and staff
by David xxx.xxx.78.36
April 15, 2016
I have the highest regard for Dr. Thompson. I am treated with respect, my questions are answered, and necessary referrals are promptly provided. I seldom wait for my appointments; phone calls are returned quickly. I can honestly say I've never seen a medical office with a more pleasant, efficient office staff.
by Dallas King xxx.xxx.186.64
February 19, 2014
I would never send my friends or family here. I needed a referral to a specialist and their referral person (Jamie, I think) hung up on me after being extremely rude. I'm a very patient person and I can put up with a lot, but this was the last straw. I've been with Dr. Thompson for years, but am now looking for another doctor.
by Anonymous xxx.xxx.130.99
October 29, 2013
I was with Dr. Thomson since her days working at the Sparrow annex near MSU. I saw only PA's for years and they were always nice and compassionate. I saw Dr. Thompson only once there, right before Sparrow discontinued providing a doctor at that location, and Dr. Thompson was very rude to me. I chalked it up to the Sparrow situation. I followed her to her current location and practice where I no longer saw PA's. After numerous issues with an untrained staff and more occasions where Dr. Thompson was rude to me, I finally decided to move on to a new doctor for some very serious medical issues I have, in which I need a caring and dedicated physician. I am not sure if Dr.Thompson dislikes males, me, or whether she is just an irritable person, but, I need a doctor who cares about me and people in general. Choose your doctor wisely.
by Hugh G Rection xxx.xxx.160.133
October 15, 2013
Did this provider use excessive foul language?
No
Was this provider's office easy to locate?
Fairly Easy
Would you refer this provider to a family or friend?
No, I wasn't impressed
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
by Anonymous xxx.xxx.134.140
October 13, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Are you going to visit this provider again?
Sure
Did this provider promise services he/she couldn't provide?
A few, but not too many
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.27.178
June 17, 2013
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.37.189
April 26, 2013
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Map and Directions
4221 CHARLAR DR, HOLT, MI 48842