Jay Burlingame, O.D., O.D.

Jay Burlingame, O.D., O.D.
Burlingame & Mock Vision Associates, Inc 11500 W. 119th St. Overland Park, KS 66213
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Consumer Feedback

(122 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
November 10, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider prominently display their diplomas or business license?
Yes
Did this optometrist provide you with an accurate prescription?
It seemed to be a fairly accurate prescription, but I'm still not seeing perfectly
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
November 04, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
October 26, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Are you going to visit this provider again?
Sure
by Anonymous
October 26, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
October 12, 2011
Did this provider use excessive foul language?
No
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did you experience unnecessary pain during your visit?
No
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
October 03, 2011
Really like this place. Drs. Burlingame and Mock and the entire staff go above and beyond to help. Even opened up one night when we had an emergency. What a great place!!
by Anonymous
September 29, 2011
Did you experience unnecessary pain during your visit?
No
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Would you recommend this optometrist to others?
If I Had To
by Anonymous
September 15, 2011
Does this provider promptly return your phone calls?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
September 12, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
September 06, 2011
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