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Jay Burlingame, O.D., O.D.

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Jay Burlingame, O.D., O.D.
Burlingame & Mock Vision Associates, Inc
(122 Reviews)
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11500 W. 119th St. Overland Park, KS 66213
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Consumer Feedback

(122 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
January 06, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
December 29, 2011
Was this provider's office too cold?
No, it was fine
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
December 28, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was it easy to make an appointment with this provider?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
December 24, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Would you recommend this optometrist to others?
I Already Have
Does this provider have helpful information available online?
Yes
by Anonymous
December 21, 2011
Did this optometrist seem knowledgeable about different types of contacts?
Yes, I was impressed
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
December 15, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider have reasonable prices?
Absolutely!
by Anonymous
December 12, 2011
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider's office too cold?
No, it was fine
by Anonymous
December 06, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
December 02, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider always put the customer first?
Yes, they always put customers first
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
November 18, 2011
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Map and Directions
11500 W. 119th St., Overland Park, KS 66213