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Jay Burlingame, O.D., O.D.

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Jay Burlingame, O.D., O.D.
Burlingame & Mock Vision Associates, Inc
(122 Reviews)
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11500 W. 119th St. Overland Park, KS 66213
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Consumer Feedback

(122 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Was this provider's staff friendly?
Yes
Was this provider friendly?
Yes
Did this provider answer all of your questions?
Yes
Would you recommend this provider to others?
Yes
Are you going to visit this provider again?
Yes
by Anonymous xxx.xxx.11.100
May 30, 2014
Did this optometrist seem knowledgeable about different types of contacts?
Definitely, she/he seemed very knowledgeable about all different types of contacts
Could you buy glasses at your optometrist's practice?
Yes, they had a huge selection
Does the provider's staff treat you well?
Yes
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Did this provider give the impression that they cared about your concerns?
Yes
by Angelica xxx.xxx.186.222
March 19, 2014
Was this provider friendly?
Yes
by Anonymous xxx.xxx.126.99
February 25, 2014
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was this provider's office clean?
Yes everything was neat and sterile
Could you buy glasses at your optometrist's practice?
Yes, they had a huge selection
by Anonymous xxx.xxx.254.96
January 17, 2014
Did you feel safe in this provider's care?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider give unbiased advice?
Yes
Did this optometrist seem knowledgeable about different types of contacts?
Yes, I was impressed
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.166.214
December 16, 2013
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous xxx.xxx.220.82
December 16, 2013
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Would you recommend this optometrist to others?
I Already Have
by Anonymous xxx.xxx.107.192
December 11, 2013
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. Dr. Mock will take whatever time is necessary to explain everything and answer your questions. She shows genuine concern for her patients! If you ever need a new pair of glasses you must check out this optometrist's practice. They carry a huge selection of designer frames and will definitely have something you will like. They go out of their way to make everyone feel equally respected and cared for. I have been going to Dr. Mock for years and think very highly of this practice. I would recommend Dr. Mock and Dr. Burlingame to anyone!
by DavidC xxx.xxx.237.139
November 12, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider's office too cold?
No, it was fine
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Annemarie Chilton xxx.xxx.222.1
September 30, 2013
Were you able to relax during your appointment?
Yes
Did your eye exam hurt at all?
Yes
Would you recommend this optometrist to others?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.245.116
July 16, 2013
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Map and Directions
11500 W. 119th St., Overland Park, KS 66213