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Jay Burlingame, O.D., O.D.

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Jay Burlingame, O.D., O.D.
Burlingame & Mock Vision Associates, Inc
(122 Reviews)
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11500 W. 119th St. Overland Park, KS 66213
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Consumer Feedback

(122 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
Was this provider friendly?
Very! The most welcoming office I've visited!
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
by Anonymous xxx.xxx.86.8
June 18, 2013
Would you refer this provider to a family or friend?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider friendly?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.130.128
May 20, 2013
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous xxx.xxx.212.133
May 13, 2013
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.220.82
March 27, 2013
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.100.153
March 20, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did your eye exam hurt at all?
No, the optometrist had very advanced equipment for a pain free experience
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider friendly?
Yes
by Anonymous xxx.xxx.231.127
March 08, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.220.82
March 07, 2013
Was the waiting area spacious?
Yes, extremely spacious
Would you recommend this optometrist to others?
I Already Have
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Beth xxx.xxx.34.203
February 16, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this optometrist offer glasses repairs or adjustments?
Absolutely, the'll fix them right in front of you. No waiting necessary!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Michelle H xxx.xxx.63.58
February 04, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.4.32
January 07, 2013
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Map and Directions
11500 W. 119th St., Overland Park, KS 66213