Jay Burlingame, O.D., O.D.

Jay Burlingame, O.D., O.D.
Burlingame & Mock Vision Associates, Inc 11500 W. 119th St. Overland Park, KS 66213
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Consumer Feedback

(122 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider have reasonable prices?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous
June 22, 2011
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Did this provider have reasonable prices?
They were decent, but not very affordable
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider's office too cold?
No, it was fine
by Anonymous
June 21, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
June 20, 2011
I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They are always so friendly and welcoming to me during my appointments. They strive to make every patient feel valued and important. They were absolutely amazing.
by Anonymous
June 10, 2011
Their staff is very friendly and professional. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. I've already told my friends and family about the fantastic experience I had there.
by Anonymous
June 07, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
June 02, 2011
Were the waiting room chairs comfortable at this provider's office?
They were average
Did they follow up with you after your appointment?
Yes.
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider give unbiased advice?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
May 22, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did this provider rush your appointment?
No
Were you able to relax during your appointment?
Yes
by Anonymous
May 20, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you leave the office feeling satisfied with your visit?
Completely!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
May 12, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider have reasonable prices?
Absolutely!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
May 10, 2011
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