Daniel B Kaplan, DO

Daniel B Kaplan, DO
7935 AIRPORT PULLING RD N #2 NAPLES, FL 34109
About

Daniel B Kaplan, DO

Daniel B Kaplan, DO practices as a Family Doctor in NAPLES, FL.
Primary Specialty

Family Doctor

Services Daniel B Kaplan, DO offers family practice services in NAPLES, FL. A family doctor is typically a general practitioner who treats most family members from children to adults.

Daniel B Kaplan, DO in NAPLES, FL may treat physical symptoms, prescribe medications, diagnose conditions and much more.

Please call Daniel B Kaplan, DO at (239) 596-3300 to schedule an appointment in NAPLES, FL or to get more information.
Consumer Feedback
(7 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Value
4 star average for Value
Recommended
2.5 star average for Recommended
View All 7 Reviews Add a Review
Recent Reviews
HORRIBLE FRONT DESK STAFF My husband is a new patient and has extremely high blood pressure and we called Dr. Kaplan's office twice to get a last minute appointment. Once yesterday and we couldn't get a hold of anyone and again this morning. This morning he got a hold of someone at the front desk.

We explained the emergency situation; that he needed blood pressure medication before the office closed for the holiday and it would be wonderful if we could come in. The woman on the phone acted like she didn't care whatsoever about our unusual situation and actually asked if she could "call us back."
Assuming that she was going to ask the doctor or manager if she could squeeze us in, we waited.....and waited for 3 hours and no one called us back. Finally, we called back and the answering service answered saying that the entire staff left early.

So basically, instead of caring enough about my husband having a STROKE over the holidays, the front office staff decided to leave EARLY and not even give patient care a second thought. As someone who has managed successful practices for 15 years, I would expect a higher level of service and care from a physician’s office.
by HORRIBLE FRONT DESK STAFF xxx.xxx.194.163
December 20, 2013
Recent Polls
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were the waiting room chairs comfortable at this family doctor's office?
Yes
by John xxx.xxx.120.177
January 21, 2014
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Was this provider's staff friendly?
Not Really
by Anonymous xxx.xxx.38.7
April 12, 2013
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