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Robert Capalbo, MD

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Robert Capalbo, MD
Wickford Internists Inc
(10 Reviews)
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320 Phillips St Ste 201 North Kingstown, RI 02852
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Dr. Capalbo has the personality that to me resembles those of Rodney Dangerfield while doing his stand-up routine. He is rude, brash, pompous, arrogant, condesending and if you ask me ignorant. Not every patient presents the same, medicine doesn't work the same for all patients & sometimes thinking out of the box actually might produce results to helping patients. He needs to seriously re-think his options if dealing with patients is not something he really wants to do before someone gets seriously hurt or ill because of his negligence. His office staff must have been taking lessons from him over the years. They are extremely rude & very condesending. While utilizing their facilities I heard quite a few office personel gossiping & talking about a patient who was in the waiting room & the comments that were made were horrible. It's a doctors office & none of you are even remotely close to High School age to use as an excuse. South County Hospital has been establishing a better name for itself & showing it can compete with bigger hospitals like Kent, but Dr. Capalbo is doing SCH a huge disservice not just to their name but to their patients as well.
by GladIhaveanewdoc xxx.xxx.61.221
June 12, 2013
Horrendous doctor. I should have just gone online and tried to figure out my own problems. What a waste of time and money getting in to see this guy. All he does is order lab tests. That's all he is good for!

Just a typical, conventional drone -- herding the masses in and out of his office and making lots of money. Why do guys like this become doctors at all ? Is it just the money? You are just one of the herd when you go to see this guy -- like being on an assembly line. No more, no less.
by Jim xxx.xxx.129.99
April 09, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by WhenTheEagleFlies xxx.xxx.0.43
July 30, 2012
I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They always take that extra step to make me feel special. I always enjoy my appointments here.
by Betty
February 24, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
January 23, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Was the waiting area spacious?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
November 17, 2011
I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They always take that extra step to make me feel special. I always enjoy my appointments here. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time.
by Bob Trier
August 26, 2011
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Was this provider's office too cold?
No, it was fine
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
July 27, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
by Anonymous
May 23, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
March 18, 2011
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Map and Directions
320 Phillips St Ste 201, North Kingstown, RI 02852