Timothy Dao, MD

Timothy Dao, MD
Arlington Premier Health Clinic 501 Rita Lane, Suite 109 Arlington, TX 76014
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Consumer Feedback

(14 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
His receptionist Nina is the WORST receptionist I've ever encountered. She is poorly mannered, rude and is incompetent of doing her job. I called about blood results for my Dad (because he can't speak English very well) and was greeted with "Oh, I didn't speak with you earlier" Huh?! If this oh so lovely young lady Nina feels that she is unhappy in her job and can't greet her patients with respect and courtesy then may I suggest a change in career? I'm so glad I live in Keller and can get proper care from physicians that CARES about their patients. These Vietnamese doctors in Arlington think they can get away with murder because there is a large influx of Vietnamese people like my parents whom English is not their first language. Dr. Timothy and Micheal Dao please take a closer look at who you hire for these positions. This is your first and only impression that you get to make for new and existing patients and if they are not warm and welcoming, you will lose patients.
by Susan xxx.xxx.198.92
December 30, 2015
Were the waiting room chairs comfortable at this doctor's office?
They were average
Would you recommend this doctor to others?
I Already Have
Was this doctor's staff friendly?
Yes, they went above and beyond
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider helpful about using your insurance coverage?
Absolutely yes
by Anonymous xxx.xxx.62.13
October 24, 2014
I felt very safe in their care. I definitely trust them. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all.
by Connie Killingsworth xxx.xxx.134.189
January 10, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.109.155
July 18, 2012
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
December 12, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
November 16, 2011
Did you experience unnecessary pain during your visit?
No
Was this provider's office too cold?
No, it was fine
Does this provider use current and safe equipment?
Yes
by Anonymous
November 04, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
October 27, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider prominently display their diplomas or business license?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
September 16, 2011
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. Dr Dao is the best family doctor I've ever gone to.
by Rollie
September 07, 2011
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