Back to Basics Massage

Back to Basics Massage
Back to Basics Massage 4663 Haygood Rd. Suite 207 Virginia Beach, VA 23455
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Consumer Feedback

(4 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Did you feel like the massage therapist personalized your massage?
Yes, they personalized my massage
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Did the massage therapist play relaxing music during your massage?
Yes, they played relaxing music
by Anonymous xxx.xxx.195.195
December 18, 2013
Instead of asking me how I wanted my massage before giving it to me, they just started my massage without asking. My massage ended up being the exact opposite of what I was hoping for. It was terrible! I should have listened to others who have been before! It was the most unrelaxing time! My body hurts 10x worse than when I went in! I will never return!! Pain!!
by John xxx.xxx.222.4
August 19, 2013
This may be a great spa--I wouldn't know because we had groupons for massages, then had car trouble and couldn't make it to our appointment on time, and Amy at the spa said that the notice I gave her wasn't sufficient. Somehow I was supposed to be omniscient and know that the belt on the car was going to break at 2 that morning! Even though she knew that we were coming in from out of town she refused to reschedule and then proceeded to redeem our vouchers and STEAL our money. According to her and Groupon this is ok. Again, while this may be a great spa, it certainly is not a customer-friendly business!
by Amy xxx.xxx.94.40
January 02, 2013
My visit was glorious!!! I had just got done working 11 days straight and my body was in desperate need of some attention! Crystal, my therapist, was very knowledgable. I left feeling rejuvinated. I would (and do) recommend Back to Basics to anyone!
by LydVan xxx.xxx.191.2
June 03, 2012
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