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Consumer Feedback

(5 Reviews)
4.5 star average for Service
3.5 star average for Environment
3.5 star average for Expertise
4 star average for Staff
4 star average for Recommended
4.5 star average for Value
Did the chiropractor update you about the progression of your recovery at each appointment?
Definitely! They made an extra effort to keep me well informed.
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
Does this provider take that extra step to make you feel special?
Did the staff help you feel comfortable when you called with questions or concerns?
by Anonymous
September 11, 2014
I was double charged for the services: paid cash for the visit and my insurance paid it at 100%. Asked for a refund, but did't get. I wouldn't trust this doctor or his office.
by Unhappy in AK
August 30, 2014
Was this chiropractor's staff friendly?
Friendly Enough
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this chiropractor use current and safe equipment?
Fairly Current
Did you experience unnecessary pain during your visit?
by Anonymous
February 26, 2013
Are you going to visit this provider again?
Without a doubt!
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
September 12, 2011
Was visiting my brother in Alaska and got a crick in my neck. So I looked around and found Dr. Lizer. I regularly see a Chiropractor and knew this had to be addressed or my vacation was going to be painful. So I spoke to the receptionist at length who was very sweet. She told us all about where to go while in Alaska...the works. Also, it was a Saturday and they saw me right away. She also gave me great comfort and said my insurance would cover everything and not to worry. If not then we'd receive a bill. They never even told me the amount. The vibe's all worries.

So a few weeks ago I got a bill for $285.00!!! We tried to negotiate a lower price but were only threatened with being turned into collections. This is bad business if you ask me. There's nothing we could do except not pay them or file a law suit or something. We have more decency than to do that. I'd of paid cash at the time, but was talked out it of by their staff. Let this be a word of caution (especially if you're visiting from out of town). All I got was an adjustment and worked over by an air powered device. In all, it took 40 minutes and there were no x-rays. $285.00!? Even at Alaska prices this seems totally unreasonable. Next time I'll just go to the emergency room.
by splidoinkle
September 27, 2010
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