Masoud Rashidi, Pharm.D.

Masoud Rashidi, Pharm.D.
Innovative Compounding Pharmacy 820 Wales Dr. Folsom, CA 95630
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Totally satisfied with the level of service and consultation. Staff very professional and friendly. My Shi Tzu has chronic dry eye and requires daily eye drops which I get monthly. Ive used other Compounding Pharmacies and I can honestly say this pharmacy is far superior!
by Christine Thompson xxx.xxx.15.140
April 03, 2018
Was this provider thorough in discussing the risks and benefits of your treatment options?
Not really
Was the noise level reasonable in this provider's office?
Peaceful
How would you compare this provider to others in his/her field that you have visited?
Not good
Does this provider have helpful information available online?
Yes
Did you think that this provider was thorough with you during your appointment?
Not really
by Anonymous xxx.xxx.219.22
August 23, 2014
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous xxx.xxx.158.54
September 03, 2013
Terrible service. My prescription was supposed to be ready for pick-up in the morning. When I arrived at 12:30 it was not ready yet. The pharmacist was sitting in his office chatting with someone and casually told me to come back in an hour. When I returned at 1:30 the pharmacist was still in his office chatting and had forgotten to work on my prescription. I was told it would take 20 minutes to complete. I left and returned 30 minutes later. The assistant girl was nice and friendly and apologized on the pharmacist's behalf but the pharmacist was in his office with the door closed this time and didn't bother to say anything to me. Terrible customer service.
by Anonymous xxx.xxx.2.52
June 14, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous xxx.xxx.158.249
May 13, 2013
Are you going to visit this provider again?
Without a doubt!
Was your prescription filled quickly?
My prescription was filled extremely fast!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Has this pharmacy ever given you the incorrect amount of medication?
Never! They are always careful to give me the correct amount!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Cindy Neves xxx.xxx.237.75
March 15, 2013
Are you going to visit this provider again?
Without a doubt!
Did this provider have reasonable prices?
Absolutely!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's office easy to locate?
Fairly Easy
by Amr xxx.xxx.84.242
December 01, 2011
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