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Catawba Family Center Child Adolescent & Family Services

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Catawba Family Center Child Adolescent & Family Services
Catawba Family Center Child Adolescent & Family Services
(13 Reviews)
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250 Piedmont Boulevard Rock Hill, SC 29732
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
I only gave them a 1 star because I cannot rate this without giving them one but they do not even deserve one star. They are seeing a child and feels like he is ok. This is and has been a one on one setting but at no point in time has anyone considered he enjoys being in the spotlight and he is now on his best behavior. We have yet to have a family meeting as they suggested. We meet 2x a week and the counselor cancels a few times a month. They cannot call me in advance to cancel they wait until I pull in the parking lot...they are a joke. If you are not stressed prior to being a patient of theirs you will be when you decide to leave. Nothing is top priority for them except holidays and vacations.
by Kimberley xxx.xxx.152.163
January 24, 2019
Does this psychologist remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Robyn Crank xxx.xxx.178.35
February 14, 2013
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you leave the office feeling satisfied with your visit?
Yes
Would you recommend this psychologist to others?
If I Had To
by Anonymous xxx.xxx.164.198
October 31, 2012
Does this provider treat every client equally?
Yes, they don't show favoritism
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
by Anonymous xxx.xxx.164.59
October 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.246.125
March 26, 2012
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Did you feel safe in this provider's care?
No, I was scared
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
by Anonymous
January 26, 2012
Was it easy to find parking at this psychologist's office?
Yes, it was convenient
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
by Anonymous
January 25, 2012
Were you able to relax during your appointment?
Yes
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Does this provider have helpful information available online?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
by Anonymous
January 18, 2012
Are you going to visit this provider again?
Without a doubt!
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was it easy to make an appointment with this psychologist?
No, it took a while
by Anonymous
December 29, 2011
On Thursday, December 7th at the Rock Hill office. Doctor Shaw(Rock Hill Office) was unprofessional, unpleasant, and said racial comments towards my child & I. Shaw was not helpful to the matter. They made my child and I feel uncomfortable and like dirt. During my appointment I had to remind them who I am and what my circumstances was about. It's very frustrating. I will NOT recommend this office to anyone because this office DO NOT care about people and their well being as a person. I was very Upset, Mad & Piss on how I was treated as a human and person!!!!
by Anonymous
December 12, 2011
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Map and Directions
250 Piedmont Boulevard, Rock Hill, SC 29732