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Granville Medical Center

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Granville Medical Center
Granville Medical Center
(7 Reviews)
> Get Phone Number & Directions
1010 College Street Oxford, NC 27565
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
I went here for what was supposed to be a free "wellness" visit, which is what I requested at the time of booking the appointment. They booked my appointment and I came as I was supposed to. The day of, I saw Dr. Mark Rogers and had questions about COVID. As a result of asking questions during the checkup I was billed $190 for the visit. When I received the bill, nearly 3 months later I called THE VERY NEXT DAY (since I got home after 5pm) and was told it was too late to change the coding. (a lie)

I persisted and then I was told only the Dr. could change it and he would review. Well, I got another bill in the mail with no changes. I called and was told that the Dr. Rogers wanted the money because he answered questions that weren't part of the wellness visit (questions about covid) and wanted the money.

Then I was told that I wasn't entitled to a free "wellness" visit regardless of what my insurance allows because they don't offer them on new patients. I pointed out that when I booked the appointment I requested the free "wellness" visit my insurance offers and they wouldn't budge.

In the end I had to pay the $190 to avoid it going to collections because these crooks and liars miscoded my visit for daring to ask the doctor questions about COVID.

Avoid this place and Dr. Rogers like the plague.
by Stephen Winstead xxx.xxx.28.142
January 20, 2022
ITS WAS CLEAN AND THE SERVICE FAST AND GREAT !!!!!!
by BILLY xxx.xxx.149.168
February 05, 2015
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.128.212
August 21, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider have reasonable prices?
They were decent, but not very affordable
Did this provider answer all your questions?
Every question I had was answered thoroughly
Would you recommend this provider to others?
I Already Have
by Belva Perrine xxx.xxx.139.30
November 01, 2011
I will definitely recommend them to people I know. Their prices were pretty high, but I've had to spend more at other places. Their staff is very friendly and professional. Shorter wait time than at most of the "bigger" hospitals in a 35 mile radius.
by kmgt1977 xxx.xxx.239.44
August 18, 2011
I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. I did experience some pain that I felt could have been avoided, but it wasn't too bad. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by Cindy
June 09, 2011
by Anonymous
April 04, 2011
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Map and Directions
1010 College Street, Oxford, NC 27565