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Bill Chapin, PT
Chapin & Havlicek Physical Therapy, LLC
(4 Reviews)
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46 Prince St, suite 402b New Haven, CT 06519
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
The staff was so friendly, which I really appreciated. It made me feel so welcome. I wasn't worried about any of their equipment. Everything was safe and well taken care of. I will definitely recommend them to people I know. The equipment here is fairly current. The restrooms at this office were spotless. It smelled fine in there and looked immaculate.
by V. Franklin xxx.xxx.136.166
July 16, 2014
Was the physical therapist's equipment clean?
Yes, it was clean enough
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
by Gretchen xxx.xxx.11.24
December 31, 2012
Was the physical therapist's equipment clean?
Yes, it was clean enough
Was this provider's office easy to locate?
Fairly Easy
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.241.171
October 28, 2012
I won't go here anymore, the other therapists and assistant were nice, but the owners and most of the staff weren't. They made me feel like I wasn't important, always walking out of the room mid-sentence. The staff apparently weren't trained well. They obviously don't enjoy their job, and the patients can see right through them and understand which one is relaxed and which one is uptight, which I think greatly effected their ability to treat. Not every one there is bad though, the young lady in Branford was very nice and bright and so was the young man there in the winter, they would always talk to me and everyone else and made me feel important, I looked forward to seeing those two, as well as some people from New Haven and I hope they are all doing well. Overall though I was very disappointed with my treatment.
by Anonymous
November 11, 2010
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46 Prince St, suite 402b, New Haven, CT 06519