Oswego Home Place - assisted living by Americare

Oswego Home Place - assisted living by Americare
Oswego Home Place - assisted living by Americare 1010 S Commercial St Oswego, KS 67356
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Consumer Feedback

(2 Reviews)
Service
3 star average for Service
Environment
2.5 star average for Environment
Expertise
2 star average for Expertise
Staff
3 star average for Staff
Recommended
2 star average for Recommended
The needs of some patients are not being met. It is difficult for the workers at the home to get in touch with the administrator when she is out of the building. I have been there during tornado warnings, choking of residents, and alarms sounding, but when the workers try to call the administrator, she does not answer. Meds are not always given on time and blood pressure is not monitored daily. The quality of food has declined during the past year. It could be a really nice home if it were managed better.
by R Ardon
October 18, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Do you feel that the staff at this facility enjoy caring for your loved one?
Somewhat, but not all the time
Did this facility provide a wide variety of enjoyable activities for your loved one?
Yes, they have plenty of activities for my loved one
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Were the hallways and residents' rooms brightly lit and well decorated?
No, the rooms were dimly lit and poorly decorated
by Anonymous
June 29, 2011
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