Vision Center inside Wal Mart

Vision Center inside Wal Mart
Vision Center inside Wal Mart 223 Shoemaker Rd Pottstown, PA 19464
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Expertise
4 star average for Expertise
Very professional and made it easy to deal with them. Very informative about eyeglasses. Test was done very professionally.
by William McMahon xxx.xxx.227.111
June 13, 2019
Would you recommend this provider to others?
Yes
Was this provider friendly?
Yes
Does this provider use current and safe equipment?
Yes
Was this provider's staff friendly?
Yes
Did this Provider let you know upfront what the approximate cost of the services would be?
Yes
by Anonymous xxx.xxx.103.243
October 21, 2014
Were you able to relax during your appointment?
Yes, I was completely at ease
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Al xxx.xxx.21.140
October 04, 2013
They were rude, their pricing was unclear. The quoted cost of my appointment was way below what they charged, and it's not like they did any special tests, or provided any additional services. They made me feel like I was ruining their day by being there. Their service was slow and I felt they did not know how to operate the computer system they were using. I ordered glasses and contacts. When took them home and tried on the glasses and the contacts it was clear they weren't even the same prescription, and the glasses gave me a headache. I did not complain to them because I did not want to go back and deal with the trickery and incompetency again.
by Anonymous xxx.xxx.76.75
July 04, 2013
Was this provider friendly?
Yes
Did this provider have reasonable prices?
Yes
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Was this provider's office too cold?
No, it was fine
by carolyn Craig xxx.xxx.145.26
January 23, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.228.2
April 26, 2012
Were you able to relax during your appointment?
Yes
Did this provider have reasonable prices?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider remember you by name?
No, I always have to remind them
Did this provider rush your appointment?
No
by Anonymous
October 17, 2011
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