Broadwater Vet Hospital - Nancy S Broadwater DVM

Broadwater Vet Hospital - Nancy S Broadwater DVM
Broadwater Vet Hospital - Nancy S Broadwater DVM 133 Kane Street Gate City, VA 24251
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Love this vet. Drive 40 minutes to even get to their office because they are so good with my pets and very inexpensive. Never tell you that you need services done that you know you don't need.
by Anonymous xxx.xxx.132.178
June 14, 2013
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
by Anonymous xxx.xxx.165.215
April 15, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.90.221
March 28, 2012
I was very satisfied with my visit. They were helpful and I left feeling encouraged. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They have a huge selection of medication available for pets and fully explain the benefits and possible side effects that each one presents. They also provide flea protection by the month, if you prefer to buy it that way. It's such a great place. Love Dr Broadwater! Love the staff!
by Anonymous
March 11, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider answer all of your questions?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
August 10, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
June 21, 2011
The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. When comparing them to others I have visited for the same condition, they are among the best I have seen. The kennels and holding area for pets were so clean and spotless, I would recommend them for sure if you need to leave your pet for a few days. I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner.
by Anonymous
June 10, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Did this provider answer all of your questions?
Yes
Did this provider rush your appointment?
No
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
March 21, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider promptly return your phone calls?
Yes
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
February 26, 2011
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