Companion Animal Veterinary Service, PLC

Companion Animal Veterinary Service, PLC
Companion Animal Veterinary Service, PLC 3099 S Oceana Shelby, MI 49455
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
The best in Western Michigan
by Snugglepugs xxx.xxx.125.187
June 01, 2023
Dr. Heather is very knowledgeable, kind, caring doctor who focuses on quality animal care, and is very dedicated. She definitely shows affection for our 4 dogs and pet pig. Several of my friends use her practice and have nothing but very positive things to say about her, and her staff. I am very blessed to have her as my veterinarian.
by Janine xxx.xxx.31.137
June 10, 2016
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
I Already Have
Did your provider ask holistic type questions and comment about aspects of care that might affect you outside of their specialty?
I was impressed that this provider took notice of areas outside of their specialty that might help me.
Did a staff member acknowledge or greet you when you entered?
Yes
Does this provider remember you by name?
Always
by Michele xxx.xxx.228.167
July 02, 2014
What a joy to work with an office where both pets and owners matter. The last time that my Siberian had an appointment, she came home looking lovely because one of the staff brushed her which is not an easy task. Loving caring, professional, thorough staff and Vet. Thanks to all!!!
by Anne and Greg Barrett xxx.xxx.233.206
November 19, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Was this provider's office easy to locate?
Only with clear directions
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did you leave the animal hospital feeling satisfied with your visit?
No, I left with more problems than I came with!
by UnSatisfied xxx.xxx.21.89
September 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.191.140
April 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Jeff xxx.xxx.0.60
March 20, 2012
Did you leave the animal hospital feeling satisfied with your visit?
Yes
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
March 01, 2012
Did you feel safe in this provider's care?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
February 21, 2012
Wow is all I can say about them. I have seen some vets become callused and unemotional but you will not find that here. The veterinarian and staff are extremely friendly and treat pets as if they are a part of the family. I could really tell how much they love animals. Unlike other veterinarians I've been too, I have never seen them appear overwhelmed by too many pets. They are extremely organized and make sure the vet has plenty of time to see each patient for as long as necessary. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. They have the greatest designated area for pets to go to the bathroom here, which is extremely convenient. I never have to worry about scouting out a place for my dog to go pee and It is so well kept too.
by Anonymous
November 15, 2011
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