Paula Thomas, Administrator

Paula Thomas, Administrator
Chelsea's Hidden Acres 254 Hidden Acres Circle Chelsea, AL 35043
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Consumer Feedback

(6 Reviews)
Recommended
3.5 star average for Recommended
Environment
4 star average for Environment
Service
3.5 star average for Service
Staff
3.5 star average for Staff
Expertise
4 star average for Expertise
NOT a good place! Owner is all about the money. Employee's have no benefits, meals are frozen for the most part, No activities except bingo a time or two week...if any activities other than that, they are provided from a church or volunteer. No snacks, residents only drink water at meals, residents there who need to be in a higher level of care...wheelchair bound, If you care for your family member....seek better care!!
The owner cares more about money then the care of her residents. She is rude to them half the time and when she is nice its only a show for the family members. She withholds information from family members out of fear she will lose them as a resident. This month is the first time I've seen the cabinets and the freezer/refrigerator full of food other then that it was pretty scarce! Some residents can only eat certain things and she would not provide it for them and the resident started to get upset that she has to provide her food that she could eat when food was supposed to be included. I am not a disgruntled ex employee just concerned for the well being of the residents. J could careless how she treated me. Made me sick how she was half the time and I am not the only one that feels this way but I am the only one that will voice it.
Visited yesterday and this is a very nice place. It is "hidden " but that really is a good selling point for me. My mom will be visiting in a few days and I really hope she is as fond of the facility as I am. Young lady working did an excellant job of touring me and I appreciate her help.
I have only visited once, but my Dad will soon be a resident here and the staff has my full confidence.
Beware of this place! Shady business practices and high staff turnover.
Other review on this site is from an employee!
We are in need of a few employees. We pay a starting wage of $9 an hour and we will train them. The requirements are simple ... show up as scheduled and do the tasks for which you were hired and trained. It is difficult to find anyone who has a work ethic, wants to work for more than a few weeks and will show up on time as scheduled. Our schedule is a rotating schedule ... 6am to 6pm. The shifts worked one week are the off shifts the following week ... A caregiver works 14 shifts a month with every other Friday, Saturday and Sunday off (as long as all the shifts are covered) .... If anyone in the area knows of someone who needs a job and can make it to work, please have them contact us @ 678-8906 or they can come by the facility located just off highway 69 in Chelsea. References will be checked and any experience would be wonderful ......" THERE IS A REASON FOLKS!!
Are you going to visit this senior care facility again?
Without a doubt!
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Were you able to get all of your questions answered while you were at this senior care facility?
Every question I had was answered thoroughly
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