Paula Thomas, Administrator

Paula Thomas, Administrator
Chelsea's Hidden Acres 254 Hidden Acres Circle Chelsea, AL 35043
About

Paula Thomas, Administrator

Chelsea's Hidden Acres is a traditional licensed 16 bed facility. We are members of the Alabama Assisted Living Association. Licensed Nurses work along side with PCAs to give your loved one, the best personal care we can provide. At our facility we provide daily snacks and three country- cooked meals a day, some of which is grown out of our garden. We provide housekeeping services along with laundry care daily. Activities such as bingo games and dominoes are held daily, along with many local church gatherings & singing activities. Hidden Acres has paved walkways and bird- watching areas for those who love the outdoors. Our nurses and care givers provide the best in medication administration and also any assistance with activities of daily living such as dressing or showering. We believe in working closely with the family to provide our residents with outstanding individualized care.
Primary Specialty

Assisted Living Homes

Payment Options Private Pay or VA benefits
Services Chelsea's Hidden Acres provides medication administration from a licensed nurse or trained staff. We have at least two snacks and three meals daily along with monthly weight management. We provide housekeeping services and laundry care. Weekly, our beauty shop is open for business with services from our licensed beautician. We also offer podiatrist services as well as physical therapy.
Consumer Feedback
(6 Reviews)
Recommended
3.5 star average for Recommended
Environment
4 star average for Environment
Service
3.5 star average for Service
Staff
3.5 star average for Staff
Expertise
4 star average for Expertise
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Recent Reviews
NOT a good place! Owner is all about the money. Employee's have no benefits, meals are frozen for the most part, No activities except bingo a time or two week...if any activities other than that, they are provided from a church or volunteer. No snacks, residents only drink water at meals, residents there who need to be in a higher level of care...wheelchair bound, If you care for your family member....seek better care!!
The owner cares more about money then the care of her residents. She is rude to them half the time and when she is nice its only a show for the family members. She withholds information from family members out of fear she will lose them as a resident. This month is the first time I've seen the cabinets and the freezer/refrigerator full of food other then that it was pretty scarce! Some residents can only eat certain things and she would not provide it for them and the resident started to get upset that she has to provide her food that she could eat when food was supposed to be included. I am not a disgruntled ex employee just concerned for the well being of the residents. J could careless how she treated me. Made me sick how she was half the time and I am not the only one that feels this way but I am the only one that will voice it.
Recent Polls
Are you going to visit this senior care facility again?
Without a doubt!
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Were you able to get all of your questions answered while you were at this senior care facility?
Every question I had was answered thoroughly
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