Birth and Women's Center

Birth and Women's Center
Birth and Women's Center 3100 SWiss Avenue Dallas, TX 75204
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
5 star average for Recommended
Even though there were times I felt weak, scared at times, and like a big baby, I always felt safe and supported. The birth center and staff far exceeded my expectations. I would highly recommend this place for anyone desiring a natural child birth.
by Miracle xxx.xxx.95.252
August 12, 2014
I just had my first prenatal appointment and honestly I'm not sure if I'm going back. I had a really bad impression. When I arrived the secretary sort of led me to believe she was the midwife at first - she just kind of talked to me like she was a provider and explained how women weigh and check their own pee using the pronoun "we need to know . . . tell us if . . . etc etc" I just really thought she was at least an RN. This concerned me a bit because she was dressed very unprofessionally - but I thought "well who knows maybe she was up all night delivering a baby and didn't have time to shower." Later I deduced that she was the secretary but it would have been nice if she would have just introduced herself.

I had been to this pracitice once before for a pap smear a year ago and saw Cherie - I saw her again for this appointment and really like her/connected with her both times. She was wonderful - no complaints toward her. What concerned me was that I waited 45 minutes for my appointment and there were two other women there, both teachers, who complained that they were going to be late going back to work because they had been waiting for so long for their appointments. It also concerned me that they couldn't find a record of my pap smear from a year ago. I got the impression from Cherie that this sort of thing happened a lot and that the secretary would eventually find it but it was unsettling for me that they seemed so disorganized.

When my appointment was over I was told abruptly that I owed $300. I was shocked. Weren't they going to bill my insurance first? No they said all patients paid this upfront. I called my husband and he was insistent that they at least figure out what my out of pocket would be. They called the insurance company and came back with at quote for the entire prenantal care - which was of course $300 was just a portion of. I thought I was just paying $300 for this appt!! Why didn't she explain that this was for the entire prenatal car and not for just today? Again, I see that this is more a secretary problem than a midwife problem - but secretaries can make your life miserable if they are bad. We spent 20 minutes talking about this $300 payment and she never explained what it was for!

There is one more thing that is making me rethink this place, I found out that you get discharged shortly (like 6 hours!) after giving birth. I don't think I feel good about that. I have had two other babies (both natural births but in hospitals) and I relished being pampered by the hospital nurses for 2.5 days afterwards. I can't imagine being ready to go home and face my two other little children so soon after birth - even with my mom there they will never let me rest - much less bring me chilled juice and steak and ice cream!

Overall, I left feeling unsure I'll return. I think I may be out that $300 though.
by brooksey xxx.xxx.239.194
December 11, 2013
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. I always tell my friends looking for a new OBGYN to go here. Its one of the best doctors offices I've ever been to. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by Anna xxx.xxx.44.6
December 10, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by amanda xxx.xxx.101.45
November 20, 2013
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider use excessive foul language?
No
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous xxx.xxx.118.151
November 02, 2013
The birth was okay. There were some payment issues. Just make sure you pay with a credit card, so you know how much you've paid. I also wish they would've let me know that some things weren't included in the cost before just doing them and billing me later.
by masomenos xxx.xxx.120.148
October 03, 2013
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was it easy to make an appointment with this provider?
Yes
Did this OBGYN thoroughly review your medical history before examining you?
Yes
Would you recommend this OBGYN to others?
I Already Have
Are you going to visit this provider again?
Without a doubt!
by E. Boyd xxx.xxx.138.241
August 24, 2013
Would you recommend this OBGYN to others?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider have helpful information available online?
Yes, but its hard to find
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous xxx.xxx.194.63
May 10, 2013
Couldn't have been happier with our experience at the Birth & Women's center. Cherie delivered our son and couldn't have made us feel more comfortable. Will definitely have baby #2 here.
by Jacqueline A. xxx.xxx.74.184
February 17, 2013
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