EMPI INC

EMPI INC
EMPI INC 599 CARDIGAN RD SAINT PAUL, MN 55126
Add a Review

Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
3.5 star average for Expertise
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Staff
2 star average for Staff
I HAVE HAD A WONDERFUL EXPERIENCE WITH EMPI
EMPI HAVE QUALITY EQUIPMENT MY TENS UNIT STILL WORK LIKE NEW AFTER 30YRS. AND CUSTOMER SERVICE REPRESENTATIVE ARE KNOWLEDGEABLE AND KELP IN TOUCH WITH ME WITH REGULAR ON-GOING SUPPLIES.
by VIRGINIA P WILKIKINS xxx.xxx.112.183
January 22, 2024
This company is no longer in business.
by Pam xxx.xxx.84.3
August 26, 2019
I have had wonderful experience with EMPI. my supplies come on time and they occasionally call my to see how everything is and if I need anything else and if all is well.
by Marion xxx.xxx.3.210
November 23, 2015
They provide efficient and helpful customer service and they are terrific people to work with, specifically Julie.
by Happy Customer for 7 years xxx.xxx.214.37
August 04, 2015
I have had the worst time with them. I call them I don't know how many times every few weeks to speak regarding my bill and still have not gotten a call back. In my opinion they are the worst company I have ever dealt with.
by Julianne xxx.xxx.188.123
February 09, 2015
Sent in a n old unit for repair..they sent me a postage paid shipping envelope. They gave me new lines, new connectors, a new clip, had it back to me in less than a week and charged me 0.00!!!!

They are TOPS!

I have had my unit for well over 15 years, and it has only been repaired once.
by Dana M Avidson xxx.xxx.249.74
November 24, 2014
I love the product I have; it's more than reliable, it has lasted without any service related problems for more than 15 years!!
by KP xxx.xxx.207.205
October 24, 2014
Was the staff at this retail store friendly?
Yes, they went above and beyond
Were you able to get all of your questions answered while you were at this retail store?
Every question I had was answered thoroughly
How would you compare this retail store to other retail stores that you have visited?
There is no comparison!
Was the retail store easy to locate?
Absolutely! It couldn't have been easier!
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.59.251
September 02, 2014
Poor customer service. Rude or indifferent customer reps. The come across as money grubbers. Products are outrageously overpriced in my opinion. There are far better options on Amazon and other outlets. Shop around before you buy. You'll be glad you did.

by George xxx.xxx.143.96
July 15, 2014
Are you going to visit this retail store again?
Only if I couldn't find a better substitute
Did this retail store have reasonable prices?
They were decent, but not very affordable
by Anonymous xxx.xxx.166.164
July 10, 2014
Add a Review