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Marlene Mixon, DVM

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Marlene Mixon, DVM
West Madison Veterinary Hospital and Pet Resort
(7 Reviews)
> Get Phone Number & Directions
8504 US 72 W Madison, AL 35758
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Recommended
4 star average for Recommended
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous xxx.xxx.64.65
January 19, 2014
They always educate me on what's best for my pets and give me great advice on ways to help them live a long, healthy, and happy life. I'm thankful for all that they do. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. I love taking my pet here. I feel confident in their care and my pet really seems to like them. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all.
by Anonymous xxx.xxx.88.38
February 14, 2013
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.203.128
February 04, 2013
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this veterinarian have a large selection of medication available for your pet?
Absolutely, they are always in stock and even offer flea medication by the month
by Anonymous xxx.xxx.16.20
November 09, 2012
They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it.
by Anonymous
December 02, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
by Anonymous
September 07, 2011
Did you feel safe in this provider's care?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
May 08, 2011
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Map and Directions
8504 US 72 W, Madison, AL 35758