They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. Unlike other veterinarians I've been too, I have never seen them appear overwhelmed by too many pets. They are extremely organized and make sure the vet has plenty of time to see each patient for as long as necessary. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. You seldom find a doctor of any type that truly understands customer service and she does. Too bad my family physician can't provide this kind of service.
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