Kempsville Veterinary Hospital

Kempsville Veterinary Hospital
Kempsville Veterinary Hospital 4690 Princess Anne Road Virginia Beach, VA 23457
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. The staff act like they genuinely care about the animals. The veterinarian and staff are extremely friendly and treat pets as if they are a part of the family. I could really tell how much they love animals. They make appropriate referrals as needed. I would never feel unsafe or apprehensive in their care. They've always fit us in when we had a sick animal, but never acted rushed. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. I'm always amazed at how considerate and concerned they are for my well-being. Their advice has always been helpful, and they are conscientious about follow-up.
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was there a designated area for your dog to go to the bathroom?
No, but there was a little grass outside the office so it was fine
Were the waiting room chairs comfortable at this animal hospital?
Average
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider's office easy to locate?
Fairly Easy
Was this veterinarian friendly to your pet?
Yes, my pet seemed to really like him/her
Very close to my house so I like the convenience. The staff is really friendly and their hospital smells great, like baby powder. Parking is awesome because it's so close to the entrance, and the prices for their services are comparable to any other vet.
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider argumentative or easily angered?
No, they were very calm and understanding
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