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Landrum Veterinary Hospital

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Landrum Veterinary Hospital

Landrum, SC

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Landrum Veterinary Hospital
Landrum Veterinary Hospital
(28 Reviews)
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1600 East Rutherford Street Landrum, SC 29356
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Consumer Feedback

(28 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I have been going to Landrum Veterinary Hospital for 25+ years. I have hesitated to write a poor review in the past because we love Dr. Raines and Dr. Lara. Unfortunately what happened today with Dr. Parker, AGAIN, is the final straw. My first experience with Dr. Parker was unpleasant. Approximately 4 years ago, my 79 year old mother took her dog in with an ear infection, we listened to Dr. Parker's diagnosis and recommendations patiently. When she was finished my mother asked a question, at which point Dr. Parker held up her hand (in the talk to the hand position) and argued with my mother. The question was if we could pack the ear (as another vet had done in the past with another dog and it had worked great). I'm sure my mother was asking because she was 79 years old, and Dr. Parker's recommendation would have her trying to administer antibiotic drops 3 times per day. I was livid at how my mother was disrespected by Dr. Parker, I mentioned it at the front in hopes that it would not happen again. I avoided Dr. Parker, making sure the staff knew that I only wanted to make appointments with Dr. Raines or Dr. Lara. We continued to go to Landrum Veterinary Hospital because we have had wonderful experiences with Dr. Raines, she has gone above and beyond the call of duty. Landrum Vet was always the Vet in the area that seemed to be doing what they love. Unfortunately, in the last 2 years THE PRICES HAVE GONE UP, WAY UP! It was quite a shock, when I compared invoices from a year prior, some items have tripled in price.

So, fast forward to my experience today, a Saturday. On Saturday you get whatever Vet is working. This morning I sent a urine sample in for my 12 year old golden retriever, I was pretty sure she had a UTI. Dr. Parker was the vet on duty, she verified that my girl does have a UTI and needs antibiotics, but she would not give me antibiotics for my dog because she is 1 month and a few days past her annual visit. You read that right, a veterinarian refused to give me an antibiotic that she said my dog needs because she is a month late for an annual visit. NOT a month late on vaccinations, she had a 3 year DHPP & a 3 year Rabies shot in December 2021 (a year and a month ago). Those 3 year vaccinations will cover my dog through December 2024. So, I sent my dog into the vet (with my son, because I did not want to deal with Dr. Parker today) and paid the added upcharge for a visit without an appointment. Unlike a licensed veterinarian, I was not willing to let my dog go 2-3 more days without an antibiotic that she needs. What Dr. Parker could have done, what any veterinarian that cares about animals would have done, was to say "I'm giving you these antibiotics today, please bring her in for her annual exam next week." Did I mention that I have been a customer for over 25 years? I have spent thousands of dollars there, it's not like I'm going anywhere. ARE YOU KIDDING ME? I think Dr. Parker brings Landrum Veterinary Hospital down, she makes it feel more like a place that is there for the money, rather than for the love and care of the animals. My advice is, if Dr. Parker is the only option at Landrum Veterinary Hospital, go on up to Columbus, NC (10 minutes) and visit Bonnie Brae Veterinary Hospital.
by Christine xxx.xxx.63.70
January 31, 2023
Best vet in town!!
by Vickie xxx.xxx.211.78
July 10, 2015
Excellent care. Everyone always shows empathy toward both me and my pets. Well run.
by Hugh Hobbs xxx.xxx.113.4
December 16, 2014
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
Yes
Did this provider's staff seem to respect him/her?
Mostly yes
Does the provider's staff try to be helpful?
Yes
Did you feel that your waiting time was acceptable?
Absolutely
by Anonymous xxx.xxx.208.14
November 16, 2014
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Did this provider's staff seem to respect him/her?
Definitely! The staff spoke very highly of this provider and it was clear that they held them in a position of high respect.
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
Does this provider have a good professional reputation within your community?
Definitely
by Anonymous xxx.xxx.198.114
September 04, 2014
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
No
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Did this provider show attention to detail?
Definitely not
How would you compare this provider to others in his/her field that you have visited?
Not good
by Robert xxx.xxx.68.203
July 12, 2014
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
I Already Have
Were the restrooms well-stocked at this provider's office?
Yes
Was this provider's office clean?
Totally yes
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.182.235
July 08, 2014
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Did this provider show attention to detail?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
by Anonymous xxx.xxx.113.124
July 02, 2014
The clinic is not new or modern but in all the ways that count it is superior. The entire staff is so kind and compassionate, the financial charges are fair and less than other clinics in the area, the Doctors are more than current with their expertise , and the wait time is reasonable I feel very fortunate to have this clinic available to me.
by Wit xxx.xxx.102.58
June 20, 2014
Top quality care in a small town, where you might not expect it. The care and knowledge of the doctors is equal to what you would get from a specialist.
by anonymous xxx.xxx.0.132
May 31, 2014
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Map and Directions
1600 East Rutherford Street, Landrum, SC 29356