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East Suburban Animal Clinic

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East Suburban Animal Clinic
East Suburban Animal Clinic
(46 Reviews)
> Get Phone Number & Directions
5032 Woodville Road Northwood, OH 43619
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Consumer Feedback

(46 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Excellent place to take your pet! Been taking my pets there for years. Very compassionate staff.
by Carol Buser xxx.xxx.225.174
February 16, 2015
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
How would you compare this provider to others in his/her field that you have visited?
Wonderful
Does this provider remember you by name?
No
Would you recommend this provider to someone who asks for a referral?
Yes
by Anonymous xxx.xxx.22.26
May 05, 2014
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Did this provider seem knowledgeable and competent?
Definitely
Was the wait time for your appointment reasonable once you got to the office?
Yes
Does this provider answer the phone in a reasonable time when you call?
Mostly
by Anonymous xxx.xxx.7.184
April 12, 2014
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Was this animal hospital's staff friendly?
Yes
Were the waiting room chairs comfortable at this animal hospital?
Not really
Did you leave the animal hospital feeling satisfied with your visit?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Somewhat
by Carolyn xxx.xxx.237.22
February 17, 2014
Was this animal hospital's staff friendly?
Yes
Was this veterinarian friendly?
Not Really
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Does this provider promptly return your phone calls?
Yes
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.61.130
February 08, 2014
I have been with Dr. C. for over 30 years and would not even consider changing even with a vet two blocks from my home. Dr. C is the best. He takes the time to explain issues with my dog and giving helpful hints on the issues.He is very gently with Miss Buckeye and payes attention to her by petting and talking to her. Love Dr. C as my vet.
by Kathy Zeller xxx.xxx.140.174
January 03, 2014
They seemed like they were extremely irritated to answer questions. (Unless you want somebody to screw up their face like their sucking on lemons when they're talking to you). They bristled at having their opinions questioned. I came to realize they had no intention or desire to help my pet at all and indeed did not have supplies or medications on hand to even basically treat my pet I found out over time as the needs arose one by one after they accepted him for hospitalization. I took for granted to verify that my pet would get all necessary pain medicine at admission as it was the standard practice at the emergency vet I transferred him from & found out that they had only administered it once in 3 days & left him lay in pain. They pressured me to euthanize my animal and were not supportive - in fact literally guilted me into it going as far as to tell me they believed he could even have a brain tumor (he was there for a urinary obstruction ???!!!). If you want a progressive/educated practice this is not the place for you. Show up for a surprise visit & find him in a cage without food or water. I paid the same amount to them that I would have paid for 24-hour critical care at the emergency vet & received substandard and actually unethical non-care. I could go on an on about the staff's inconsistency at every question (yes he had his antibiotic at 7 because we give it twice a day --when he was given an antibiotic injection and he wasn't even on oral antibiotics) just no clue and no concern as to what they were doing or saying. Once I'm lied to I never trust you. I will never forgive myself for not removing him at any cost & re-transferring him to a place that is about preserving life (where their goal is to quickly end it) & also to a place that provides comfort care & has the supplies & meds to do just that (what I thought I had paid them to do). I did not feel my pet was safe with them but they refused to release my pet for transfer back to an emergent facility unless they removed his catheter (which they never placed in the first place but was placed at the emergency vet) which would have cost me hundreds to replace again let alone the pain of the procedure for him so they pretty much forced me to euthanize. (I couldn't leave him there & they were making it so I couldn't transfer him) The full extent of his mistreatment in their care wasn't fully revealed until day 3 & with all of the above I caved in and euthanized my pet with them standing over my shoulder repeatedly offering no hope & guilting me into doing it. Most people spending hundreds of dollars on their pet are in it to save their pet NOT put them somewhere to be mistreated & ignored in pain for their last days on Earth. I don't know how they sleep at night. It was the worst experience of my life & I hate that I ignorantly chose their facility in a crisis moment. Never again. Consider yourself warned.
by Jackie xxx.xxx.110.3
December 21, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.19.225
November 19, 2013
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
by Anonymous xxx.xxx.139.134
July 10, 2013
Did this veterinarian fully explain your pet's condition?
Yes, I had a clear understanding of my pet's condition
by Anonymous xxx.xxx.236.155
July 02, 2013
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Map and Directions
5032 Woodville Road, Northwood, OH 43619