Summerfield Veterinary Hospital

Summerfield Veterinary Hospital
Summerfield Veterinary Hospital Summerfield, NC 27358
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Consumer Feedback

(35 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. They don't always adhere to the customer is always right policy here. Although I have seen them apologize for some mistakes it doesn't happen very often. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. They have a huge selection of medication available for pets and are very knowledgeable about each brand provided. Every time I pick up medication they always have what I'm looking for and have never been out-of-stock. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by Anonymous
December 15, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
December 15, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did the veterinarian allow you to stay with your pet at all times?
Yes
by Anonymous
December 03, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
by Anonymous
November 28, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
November 11, 2011
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
September 26, 2011
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Does this provider promptly return your phone calls?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
August 13, 2011
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
August 01, 2011
They had some of the best pricing I have ever seen. It even seemed to be a little under what other veterinarians in the area charge, so needless to say I was pleasantly surprised. They fully explained my pet's condition. When I left I knew exactly what my pet has and what treatments are available. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more.
by Anonymous
July 28, 2011
Did you feel safe in this provider's care?
Yes
Did this provider have reasonable prices?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
July 14, 2011
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