Healthy Petz Veterinary Clinic

Healthy Petz Veterinary Clinic
Healthy Petz Veterinary Clinic 103 Enola Road Morganton, NC 28655
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
2 star average for Value
It was very clear that they didn't take pride in their office's appearance. In fact, the office was disgusting. Everything they originally told me they would be able to do for me, they ended up not being able to do. I felt lied to. the customer's always right They didn't display their qualifications. It made me nervous. I had to wait forever after I arrived for my appointment. They were running really behind and I was disappointed because it threw off the rest of my day.
I was told that if I received my vaccinations at the clinic, they would give me a visit fee of 27 dollars(normally 37). Later, they retracted that promise because "the vet spent too much time with you." I only saw the vet for 5 minutes. I spent over a hundred dollars that day on vaccines, the visit and an ear cleaning solution. Also, I waited over an hour. I felt that the vet did not care much.
by stephie kang xxx.xxx.142.170
July 13, 2013
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.250.70
January 14, 2013
I couldn't believe how insensitive they were when they spayed my pet and cut her ear almost off (without my knowledge or permission) and sent her home with NO meds/pain relievers.
She cried and bled all night.. The veterinarian didn't even seem to care that I was upset and it just made the experience that much worse. Whenever I called with a question or concern, the staff made me feel stupid for calling. The fat girl at the front desk was very rude and I would never reccommend Healthy Petz I intend to file a formal complaint.
by never again xxx.xxx.34.217
January 01, 2013
The staff and vets are friendly. Staff is always professional and caring. This is a busy practice, and I have never felt like my dog or cat wasn't taken good care of. I buy my heartgard and get all my vet care from Healthy Petz, it is where I happily choose to take my pets.
by aanderson xxx.xxx.118.10
November 23, 2012
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
June 25, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
March 11, 2011
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