Birch Lake Animal Hospital

Birch Lake Animal Hospital
Birch Lake Animal Hospital 4830 White Bear Parkway White Bear Lake, MN 55110
Add a Review

Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
This is a wonderful animal care facility. All staff gets to know each animal by name and give them love. The vets can give a diagnosis without having to consult material and get back to you right away if tests are done. Even when your family pet is boarded, they give them the best attention ever so they will eat and drink water even though they miss you.
by Marci xxx.xxx.162.72
January 24, 2016
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Were the restrooms well-stocked at this provider's office?
Yes
Was the waiting area spacious enough?
Totally
by Anonymous xxx.xxx.119.63
September 28, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this veterinarian friendly?
Extremely Friendly
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.184.189
May 10, 2013
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous xxx.xxx.218.99
October 08, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.178.66
April 29, 2012
Birch Lake is a wonderful place for your pet! We have been going there for 12+ years and the staff and doctors are very helpful and they always answer any questions that we have. I recommend this to all.
by Tehehe xxx.xxx.37.213
April 26, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this animal hospital use current and safe equipment?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
by Anonymous
February 18, 2012
I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. They were absolutely amazing and make others in the same field look like beginners. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. They also paid lots of attention to my dogs and cats!
by Anonymous
February 10, 2012
The one thing that I really enjoy about this place is their high level of customer service. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They made the extra effort to make sure every question and concern I had was addressed. They are genuinely concerned about my animals and their health and everyone there adores all the animals that come in.
by Anonymous
February 09, 2012
Does this veterinarian send reminder cards for your pets annual check-up?
No, I've even asked them to do it and they always forget. It is so frustrating
by Anonymous
December 29, 2011
Add a Review