Patapsco Valley Veterinary Hospital

Patapsco Valley Veterinary Hospital
Patapsco Valley Veterinary Hospital 8525 Baltimore National Pike Ellicott City, MD 21043
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider answer all of your questions?
Yes
by Pack Leader xxx.xxx.192.209
November 22, 2013
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
by Anonymous xxx.xxx.179.127
November 04, 2012
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Does this veterinarian offer emergency after-hour services?
No, they encourage you to just go to another emergency vet
Was the waiting area spacious?
Yes, extremely spacious
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.210.106
October 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.251.70
June 27, 2012
Did this veterinarian have a large selection of medication available for your pet?
Absolutely, they are always in stock and even offer flea medication by the month
by Anonymous
March 02, 2012
I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. Unlike other veterinarians I've been too, I have never seen them appear overwhelmed by too many pets. They are extremely organized and make sure the vet has plenty of time to see each patient for as long as necessary. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. When I had to leave my pet here in overnight care I was so worried but they always called with follow-ups exactly as promised and even called more times than they said they would. They truly care about each of the animals that come into the hospital and treat them as all if they were their own.
by Anonymous
March 02, 2012
Denise is a phenomenal vet; she is sharp, compassionate, easy-going, and has taken care of our dogs since they were puppies. We trust her completely and have always had wonderful experiences with her. Highly recommended!
by Anonymous
February 11, 2012
Did this provider have reasonable prices?
They were decent, but not very affordable
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous
December 27, 2011
Denise is a fantastic vet, she is sensitive to our dogs' needs and to ours, she always takes a conservative and cost-sensitive approach.

Her staff always goes above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. The staff here goes above and beyond to make my pet and me feel at home. They are the friendliest people! They were so informative, and thoroughly answered every single question I had regarding pet care. I left feeling like I really learned a lot.
by Anonymous
December 01, 2011
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
April 08, 2011
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