Directory > Providers > Pet Services > Animal Hospital > KS > Wichita > East Douglas Veterinary Clinic > Reviews

East Douglas Veterinary Clinic

Nearby

Animal Hospitals

Arapahoe Veterinary Clinic

Wichita, KS

Equine Surgery and Medicine

Wichita, KS

Broadway Animal Clinic

Wichita, KS

East Douglas Veterinary Clinic

Wichita, KS
Get Featured on Wellness.com > Learn More
East Douglas Veterinary Clinic
East Douglas Veterinary Clinic
(8 Reviews)
> Get Phone Number & Directions
8118 East Douglas Avenue Suite 109 Wichita, KS 67206
Add a Review

Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
My family has taken our three dogs to Dr. Cowan for 4 years and have been thrilled with the care of our pets. I left my previous vet because I thought they were trying to sell me on various care options and so I lost trust in their advice. I have never felt like Dr. Cowan ever suggested an unnecessary procedure and was always wonderfully kind to my dogs (our Bull Terrier is in love with Dr. Cowan). He is also very patient with our questions and I have never felt rushed. He is always interested in feedback as to how they are doing after they leave the office.
by Laura Summervill xxx.xxx.29.236
November 07, 2013
My dog was a patient of Dr. Cowan's for 8 years, within the last week I have come to realize that I have been nothing but a paycheck to him. My dog has been misdiagnosed more than one time, & given many unnecessary medications & treatments. My most recent trip to Dr. Cowan will be my last visit with him. I will no longer allow anyone in this clinic to treat or see my dog, & I would strongly advise you to take your pet to a different vet in town. It pains me to have to say this about him as I trusted him for several years. I've probably spent somewhere around the $15,000 mark on the care of my dog, & my last trip to see Dr. Cowan I was point blank told by him that there was nothing wrong with my dog & that we could return home, after I pleaded with him to please do something for him, that he wasn't acting right. Dr even admitted himself the dog was acting as if he was in pain but still sent us on our way, but not after charging me $200 for frontline spray & shampoo. (Not even why I went to see him that morning). That night we ended up in the ER, & the next morning back in Dr Cowans office where he again had no problem charging me another $200 then sent is back to the ER. My dog ended up with acute pancreatitis & I was told if it was caught sooner he wouldn't have had to spend 4 days in ICU & I wouldn't have had to spend $3,000 on a hospital bill. He also treated my dog for a staph infection for 4 years which ended up being chiggers. I'm normally not one to blast someone on a review online for everyone to read, but I know if you are reading this then you love your pet as much as I love mine. Consider this your warning. His staff at first was incredible, until he hired a new secretary in the past year. She's very rude, & shouldn't be working anywhere near the public in my opinion. It's sad that after 8 years of loyalty to one vet, he didn't even call me one time to check the status of my dog or to see how I was doing while my dog was in ICU. He still hasn't called, & my dog was released a week ago. Apparently he's too busy to be worried about his clients who have been loyal to him for several years. This is my first review, but won't be my last. I plan on reporting him to the veterinary board as well.
by Jennifer Y xxx.xxx.11.84
September 05, 2013
Did this veterinarian fully explain your pet's condition?
Absolutely not. I had no idea what my veterinarian said to me.
Did this provider answer all of your questions?
No, I left confused and frustrated
Did this veterinarian answer all of your questions?
No, I left confused and frustrated
Was the waiting area spacious?
No, but I can always find a seat
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
by doglover xxx.xxx.86.255
August 29, 2013
Their staff is very friendly and professional. This veterinarian was friendly to both me and my pet, which I thought was nice. They were very kind and welcoming. . It was so nice to arrive and see many fully qualified staff members.I also like that I was able to pay using a Care Credit card, which helped me because I didn't have to make a full payment all at once, but could spread it out over a year. I'll definitely be going back.
by Anonymous xxx.xxx.47.236
May 06, 2013
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider's staff friendly?
Yes, they went above and beyond
Is this business handicap-accessible?
Yes, it was handicap-accessible
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by gracie,coal, and mini's mom xxx.xxx.0.247
March 25, 2013
Does this provider offer flexible appointment times?
Yes
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did they follow up with you after your appointment?
Yes.
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
January 10, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
May 20, 2011
It was unbelievable how gentle this vet was with my pet and it really helped my pet feel at ease. It's very apparent that they truly care about us and our pets and that this is not a job for them, but their passion and purpose. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. The veterinarian and friendly staff educated me on what I could do better to help keep my pets healthy and happy and really stressed the importance of taking care of my pets teeth. I left with a better understanding of proper pet health and found their recommendations to be incredibly helpful. Dr. Cowan and his staff have been extremely kind and supportative to my family in the loss of our past pets and continue to provide excellent veterinary care for our two dogs.
by Anonymous
March 31, 2011
Add a Review
Map and Directions
8118 East Douglas Avenue Suite 109, Wichita, KS 67206