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Hospice of Southern Illinois, Inc.

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Hospice of Southern Illinois, Inc.
Hospice of Southern Illinois, Inc.
(11 Reviews)
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7325 Marine Road Edwardsville, IL 62025
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
My Mother passed away here several years ago now. Staff was wonderful. It was peaceful, and even though my mother didn't make it there until she was pretty much unconscious, I'm very appreciative of the wonderful staff and the fact that Southern Illinois has a place like this. There was a long waiting list for Mom to get in at the time as this facility was just getting started, and Mom was too sick for most nursing homes, and the hospital had exhausted all of the funding for her DRG, Finding her a place to go was difficult. No one could tell us if her insurance and medicare were going to cover the cost until we got there. This was frustrating and the only reason I gave it a 4.5 rather than a 5. Luckily most of the expenses were covered as my father was a retired IDOT employee. Wonderful caring staff that go the extra mile to make the customer's experience as pleasant as it can be.
by Eric Bierman xxx.xxx.102.116
March 13, 2018
It's a quiet, beautiful place
by bob p xxx.xxx.239.10
July 07, 2015
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider have helpful information available online?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous xxx.xxx.38.40
April 19, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.227.249
August 27, 2012
Staff was friendly and inviting. I appreciated the security features of the building for my mom. The facility and grounds are beatiful, relaxing, and calming. Patient rooms feel like apartment rather than a "medical facility". I definitely recommend this facility and will move my mom there once the need arises.
by Taking care of Mom xxx.xxx.104.162
July 26, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.7.4
July 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.205.75
May 12, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.66.93
April 25, 2012
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
August 19, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider's office too cold?
No, it was fine
by Anonymous
May 05, 2011
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Map and Directions
7325 Marine Road, Edwardsville, IL 62025