Relais Bonne Eau is the first licensed hospice home in southern Illinois. The hospice home is located on 17 wooded acres and has 16 private rooms for individuals who have been diagnosed with a terminal illness with a prognosis of 6 months or less. We welcome any opportunity to answer your questions. Thank you.
My Mother passed away here several years ago now. Staff was wonderful. It was peaceful, and even though my mother didn't make it there until she was pretty much unconscious, I'm very appreciative of the wonderful staff and the fact that Southern Illinois has a place like this. There was a long waiting list for Mom to get in at the time as this facility was just getting started, and Mom was too sick for most nursing homes, and the hospital had exhausted all of the funding for her DRG, Finding her a place to go was difficult. No one could tell us if her insurance and medicare were going to cover the cost until we got there. This was frustrating and the only reason I gave it a 4.5 rather than a 5. Luckily most of the expenses were covered as my father was a retired IDOT employee. Wonderful caring staff that go the extra mile to make the customer's experience as pleasant as it can be.
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